NEO Elastic Storage West Java region service Problem
[31/05/2025 16:45 WIB] NEO Elastic Storage service in West Java is currently experiencing issues. unable to CRUD NES WJV-1 from the portal. The team is currently investigating.
[30/05/2025 18:53 WIB] The issue with NEO Elastic Storage service in West Java has been resolved. We will continue to monitor the system to ensure stability.
29th May 2025
No incidents reported
28th May 2025
Transaction Payment SystemPayment System Problem
[28/05/2025 - 08:17 WIB] We have problem with our Transaction Payment system in Portal Biznet Gio. Users may be unable to access the Transaction Payment and we are currently checking with the Principal team.
[28/05/2025 11:25 WIB] The issue with Transaction Payment system has been resolved. We will continue to monitor the system to ensure stability.
27th May 2025
No incidents reported
26th May 2025
No incidents reported
25th May 2025
No incidents reported
24th May 2025
Gio Backup Storage West-Java-1Gio Backup Problem
[24/05/2025 - 14:00 WIB] We have problem with our Gio Backup Services. Some users may be unable to access the Disaster Recovery Cloud service and we are currently checking with the Pricipal team.
[24/05/2025 16:43 WIB] The issue with Gio Backup has been resolved. We will continue to monitor the system to ensure stability.