Some systems are experiencing issues

Past Incidents

28th May 2025

Transaction Payment System Payment System Problem

[28/05/2025 - 08:17 WIB] We have problem with our Transaction Payment system in Portal Biznet Gio. Users may be unable to access the Transaction Payment and we are currently checking with the Principal team.

  • [28/05/2025 11:25 WIB] The issue with Transaction Payment system has been resolved. We will continue to monitor the system to ensure stability.

  • 27th May 2025

    No incidents reported

    26th May 2025

    No incidents reported

    25th May 2025

    No incidents reported

    24th May 2025

    Gio Backup Storage West-Java-1 Gio Backup Problem

    [24/05/2025 - 14:00 WIB] We have problem with our Gio Backup Services. Some users may be unable to access the Disaster Recovery Cloud service and we are currently checking with the Pricipal team.

  • [24/05/2025 16:43 WIB] The issue with Gio Backup has been resolved. We will continue to monitor the system to ensure stability.

  • 23rd May 2025

    No incidents reported

    22nd May 2025

    No incidents reported