Some systems are experiencing issues

Past Incidents

9th May 2025

West-Java Region NEO Lite Services Problem

[09/05/2025 18:14 WIB] One of the hosts in the NEO Lite service is temporarily unavailable for controlling like create, editing, stop, start, restart, deleted & console access VMs via the portal. Service existing is not impacted & The relevant team is currently investigating the issue.

  • [09/05/2025 18:58 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 8th May 2025

    No incidents reported

    7th May 2025

    No incidents reported

    6th May 2025

    No incidents reported

    5th May 2025

    West-Java-1 Issue Connection All Service on Region West Java

    [05/05/2025 - 16:20 WIB] We are currently experiencing an internet network issue in one of the regions in West Java, and our engineering team is currently conducting an investigation

  • [05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • NEO Web Hosting NEO Web Hosting - Web 12 Problem

    [05/05/2025 - 09:57 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 12. Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [05/05/2025 -10:11 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 4th May 2025

    No incidents reported

    3rd May 2025

    No incidents reported