NEO Elastic Storage West Java region service Problem
**[31/05/2025 16:45 WIB]**NEO Elastic Storage service in West Java is currently experiencing issues. unable to CRUD NES WJV-1 from the portal. The team is currently investigating.
The issue has been resolved
28th May 2025
Transaction Payment SystemPayment System Problem
[28/05/2025 - 08:17 WIB] We have problem with our Transaction Payment system in Portal Biznet Gio. Users may be unable to access the Transaction Payment and we are currently checking with the Principal team.
[28/05/2025 11:25 WIB] The issue with Transaction Payment system has been resolved. We will continue to monitor the system to ensure stability.
Past Incidents
8th May 2025
No incidents reported
7th May 2025
No incidents reported
6th May 2025
No incidents reported
5th May 2025
West-Java-1Issue Connection All Service on Region West Java
[05/05/2025 - 16:20 WIB] We are currently experiencing an internet network issue in one of the regions in West Java, and our engineering team is currently conducting an investigation
[05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
[05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
NEO Web HostingNEO Web Hosting - Web 12 Problem
[05/05/2025 - 09:57 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 12. Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.
[05/05/2025 -10:11 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.