All systems are operational
Maintenance
[Urgent] Maintenance Notification of NEO Lite, Neo Lite Pro, Neo Virtual Compute West Java Region: Thursday, 05 June 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 05 Juni 2025.
Waktu: 00:05 – 00:45 WIB (UTC+7).
Durasi Pemeliharaan : 40 Menit.
Durasi Gangguan: 1 - 2 Menit.
Dampak Gangguan: Downtime Komunikasi Internet selama 1 - 2 menit.
Detail: Pemeliharaan Jaringan Pada Layanan NEO Lite, NEO Lite Pro, dan NEO Virtual Compute di Region West Java
Selama proses pemeliharaan berlangsung, layanan NEO Lite, NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Thursday, 05 June 2025
Time: 00:05 – 00:45 WIB (UTC+7).
Maintenance Duration: 40 Minutes.
Service Disruption Duration: 1 - 2 Minutes
Impact of Disruption: Internet communication downtime for 1 - 2 minutes
Details: Maintenance of Network on NEO Lite, NEO Lite Pro and NEO Virtual Compute Service at Biznet Gio Region West Java
During the maintenance process, NEO Lite, NEO Lite Pro and NEO Virtual Compute service in the West Java Region will have internet communication downtime for 1 - 2 minutes.

[Urgent] Maintenance Notification of Network West Java Region: Thursday, 5 June 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 05 Juni 2025.
Waktu: 01:00 - 02:30 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam 30 Menit.
Durasi Gangguan: 10 - 15 Menit.
Dampak Gangguan: Degradasi Performa Jaringan Internet.
Detail: Pemeliharaan Perangkat Jaringan pada Region West Java
Selama proses pemeliharaan berlangsung pada Layanan Gio Public, Neo Virtual Compute, Neo Lite Pro, Neo Lite, Neo Metal, Gio Enterprice Cloud dan Gio Backup Region West Java akan terdapat degradasi performa jaringan internet.

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Maintenance will be performed with the following details:
Date: Thursday, 05 June 2025
Time: 01.00 - 02.30 WIB (UTC+7).
Maintenance Duration: 1 Hour 30 Minutes.
Service Disruption Duration: 10 - 15 Minute
Impact of Disruption: Internet Network Performance Degradation
Details: Maintenance of Network Devices in West Java Region
During the maintenance process on Gio Public, Neo Virtual Compute, Neo Lite Pro, Neo Lite, Neo Metal, Gio Enterprise Cloud and Gio Backup Region West Java Region will have internet network performance degradation.

Past Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

  • 23rd April 2025

    No incidents reported

    22nd April 2025

    No incidents reported

    21st April 2025

    West-Java Region NEO Lite Services Problem

    [21/04/2025 19:26 WIB] There is an issue affecting one of the hosts in our Neo Lite service, resulting in storage performance degradation. Our engineering team is currently conducting further investigation.

  • [21/04/2025 19:46 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

  • 20th April 2025

    No incidents reported

    19th April 2025

    No incidents reported

    18th April 2025

    No incidents reported