All systems are operational
Maintenance
[Urgent] Maintenance Notification of NEO Lite, Neo Lite Pro, Neo Virtual Compute West Java Region: Thursday, 05 June 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 05 Juni 2025.
Waktu: 00:05 – 00:45 WIB (UTC+7).
Durasi Pemeliharaan : 40 Menit.
Durasi Gangguan: 1 - 2 Menit.
Dampak Gangguan: Downtime Komunikasi Internet selama 1 - 2 menit.
Detail: Pemeliharaan Jaringan Pada Layanan NEO Lite, NEO Lite Pro, dan NEO Virtual Compute di Region West Java
Selama proses pemeliharaan berlangsung, layanan NEO Lite, NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Thursday, 05 June 2025
Time: 00:05 – 00:45 WIB (UTC+7).
Maintenance Duration: 40 Minutes.
Service Disruption Duration: 1 - 2 Minutes
Impact of Disruption: Internet communication downtime for 1 - 2 minutes
Details: Maintenance of Network on NEO Lite, NEO Lite Pro and NEO Virtual Compute Service at Biznet Gio Region West Java
During the maintenance process, NEO Lite, NEO Lite Pro and NEO Virtual Compute service in the West Java Region will have internet communication downtime for 1 - 2 minutes.

Past Incidents

2nd April 2025

No incidents reported

1st April 2025

No incidents reported

31st March 2025

No incidents reported

30th March 2025

No incidents reported

29th March 2025

No incidents reported

28th March 2025

No incidents reported

27th March 2025

NEO Web Hosting NEO Web Hosting Web 9 Host Problem.

[27/03/2025 - 11:27 WIB] we are having issues with web host-9 Web Hosting NEO, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [27/03/2025 - 12:11 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.