All systems are operational
Maintenance
Maintenance Notification of NEO Lite: Thursday, July 3, 2025 - Friday, July 18, 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 3 Juli 2025 - Jumat, 18 Juli 2025.
Waktu:

  • Kamis, 3 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 4 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 7 Juli 2025, pukul00:01 - 00:59 WIB.
  • Selasa, 8 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 9 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 10 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 11 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 14 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Selasa, 15 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 16 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 17 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 18 Juli  2025, pukul 00:01 - 00:59 WIB.

Durasi Pemeliharaan : 58 Menit.
Detail:  Pemeliharan Komponen Network Layanan NEO Lite (Cluster 3 node09 - node20).
Selama pemeliharaan, VM tidak dapat melakukan aktivitas operasional seperti start/stop/restart/rebuild pada portal Biznetgio.

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Maintenance will be performed with the following details:
Date: Thursday, July 3, 2025 - Friday, July 18, 2025.
Waktu:

  • Thursday, July 3, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 4, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 7, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 8, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 9, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 10, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 11, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 14, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 15, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 16, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 17, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 18, 2025, 00:01 - 00:59 AM WIB (GMT+7)

Maintenance Duration: 58 Minutes.
Details: NEO Lite Service Network Component Maintenance (Cluster 3 node09 - node20).
During maintenance, VM cannot perform operational activities such as start/stop/restart/rebuild on the Biznetgio portal.

Maintenance Notification of Network West Java Region: Tuesday, July 8, 2025 - Friday, July 11, 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 3 Juli 2025 - Jumat, 18 Juli 2025.
Waktu:

  • Selasa, 8 Juli 2025, pukul 00:05 - 01:30 WIB.
  • Rabu, 9 Juli 2025, pukul 01:30 - 02:50 WIB.
  • Kamis, 10 Juli 2025, pukul 00:05 - 01:30 WIB.
  • Jumat, 11 Juli 2025, pukul 01:30 - 02:50 WIB.

Durasi Pemeliharaan:

  • Selasa, 8 Juli dan Kamis, 10 Juli - 1 Jam 25 Menit.
  • Rabu, 9 Juli dan Jumat, 11 Juli - 1 Jam 20 Menit.

Detail:   Pemeliharaan Perangkat Jaringan Layanan GIO Public 2 dan GIO Private pada Region West Java.
Selama proses pemeliharaan berlangsung, layanan Gio Public 2 dan GIO Private Region West Java akan terdapat Degradasi Jaringan Internet.

=================================

Maintenance will be performed with the following details:
Date: Thursday, July 3, 2025 - Friday, July 18, 2025.
Waktu:

  • Tuesday, July 8, 2025, 00:05 - 01:30 AM WIB (GMT+7) (GMT+7)
  • Wednesday, July 9, 2025, 01:30 - 02:50 AM WIB (GMT+7)
  • Thursday, July 10, 2025, 00:05 - 01:30 AM WIB (GMT+7)
  • Friday, July 11, 2025, 01:30 - 02:50 AM WIB (GMT+7)

Maintenance Duration:

  • Tuesday, 8 July and Thursday, 10 July - 1 Hour 25 Minutes.
  • Wednesday, 9 July and Friday, 11 July - 1 Hour 20 Minutes.

Details: Maintenance of GIO Public 2 and GIO Private Service Network Devices in the West Java Region.
During the maintenance process, Gio Public 2 and GIO Private Region West Java will experience internet network degradation.

Past Incidents

30th March 2025

No incidents reported

29th March 2025

No incidents reported

28th March 2025

No incidents reported

27th March 2025

NEO Web Hosting NEO Web Hosting Web 9 Host Problem.

[27/03/2025 - 11:27 WIB] we are having issues with web host-9 Web Hosting NEO, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [27/03/2025 - 12:11 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 26th March 2025

    No incidents reported

    25th March 2025

    No incidents reported

    24th March 2025

    No incidents reported