All systems are operational
Maintenance
Maintenance Upgrade Memory in Host Neo Lite Pro : Wednesday, 9 April 2025 - 11 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025 - Jumat, 11 April 2025
Waktu: 00:00 WIB - 04:30 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 29 Menit.
Durasi Henti: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Perangkat Pada Layanan NEO Lite Pro di Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025 - Friday, 11 April 2025.
Time: 00:00 AM - 04:30 AM (UTC+7).
Maintenance Duration: 4 Hours 29 Minutes.
Duration of Interruption: No Downtime.
Details: Maintenance of NEO Lite Pro Service components in the West Java region.
During the maintenance process, NEO Lite Pro service will not experience any downtime.

Maintenance Notification of NEO Lite Pro West Java Region: Tuesday, 15 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 15 April 2025.
Waktu: 20:30 - 22:00 WIB.
Durasi Pemeliharaan : 1 Jam 30 Menit.
Durasi Henti: -
Dampak Gangguan: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Komponen Storage pada Layanan NEO Lite Pro Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite Pro yang terdapat pada Region West Java tidak tedapat downtime.

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Maintenance will be performed with the following details:
Date: Tuesday, 15 April 2025.
Time: 20:30 - 22:00 WIB.
Maintenance Duration: 1 Hour 30 Minutes.
Downtime Duration: -
Disruption Impact: No downtime during maintenance.
Details: Storage Component Maintenance on NEO Lite Pro Service West Java Region.
During the maintenance process, there will be no downtime for NEO Lite Pro service in West Java Region.

Past Incidents

20th March 2025

No incidents reported

19th March 2025

No incidents reported

18th March 2025

No incidents reported

17th March 2025

No incidents reported

16th March 2025

No incidents reported

15th March 2025

No incidents reported

14th March 2025

NEO Metal BTN Problem

[14/03/2025 - 03:40 WIB] we are having issue with NEO Metal in BTN Region, The impact is the inability to access via iLO, via console, and to order Neo Metal in the BTN region. we are currently checking with the relevant team

  • [14/03/2025 - 04:20 WIB] This issue has been solved and Currently, our engineering team still monitoring the problem.