All systems are operational
Maintenance
Maintenance Upgrade Memory in Host Neo Lite Pro : Wednesday, 9 April 2025 - 11 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025 - Jumat, 11 April 2025
Waktu: 00:00 WIB - 04:30 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 29 Menit.
Durasi Henti: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Perangkat Pada Layanan NEO Lite Pro di Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025 - Friday, 11 April 2025.
Time: 00:00 AM - 04:30 AM (UTC+7).
Maintenance Duration: 4 Hours 29 Minutes.
Duration of Interruption: No Downtime.
Details: Maintenance of NEO Lite Pro Service components in the West Java region.
During the maintenance process, NEO Lite Pro service will not experience any downtime.

Maintenance Notification of NEO Lite Pro West Java Region: Tuesday, 15 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 15 April 2025.
Waktu: 20:30 - 22:00 WIB.
Durasi Pemeliharaan : 1 Jam 30 Menit.
Durasi Henti: -
Dampak Gangguan: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Komponen Storage pada Layanan NEO Lite Pro Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite Pro yang terdapat pada Region West Java tidak tedapat downtime.

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Maintenance will be performed with the following details:
Date: Tuesday, 15 April 2025.
Time: 20:30 - 22:00 WIB.
Maintenance Duration: 1 Hour 30 Minutes.
Downtime Duration: -
Disruption Impact: No downtime during maintenance.
Details: Storage Component Maintenance on NEO Lite Pro Service West Java Region.
During the maintenance process, there will be no downtime for NEO Lite Pro service in West Java Region.

[Urgent] Maintenance Notification of NEO Lite Pro West Java Region: Wednesday, 16 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 16 April 2025
Waktu: 00:01 - 01:30 WIB
Durasi Pemeliharaan : 1 Jam 30 Menit.
Durasi Henti: Tidak Terdapat Downtime.
Detail: Pemeliharaan Host pada Layanan NEO Lite Pro Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite Pro yang terdapat pada Region West Java tidak tedapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 16 April 2025
Time: 00:01 - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hours 30 Minutes.
Duration of Interruption: No Downtime.
Details: Host Maintenance on NEO Lite Pro Service West Java Region.
During the maintenance process, there will be no downtime for NEO Lite Pro service in West Java Region.

Maintenance Notification of NEO Elastic Storage Banten: Thursday, 17 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 17 April 2025
Waktu: 20:30 WIB - 22:00 WIB
Durasi Pemeliharaan : 1 Jam 30 Menit.
Durasi Henti: Tidak Terdapat Downtime.
Detail: Pemeliharaan Perangkat dan Pembaharuan Komponen Layanan NEO Elastic Storage pada Region Banten.
Selama proses pemeliharaan berlangsung akan terjadi degradasi performa pada layanan NEO Elastic Storage yang terdapat pada Region Banten.

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Maintenance will be performed with the following details:
Date: Thursday, 17 April 2025
Time: 08:30 PM - 10:00 PM (UTC+7).
Maintenance Duration: 1 Hours 30 Minutes.
Duration of Interruption: No Downtime.
Details: Device Maintenance and Update Component for Neo Elastic Storage Services in the Banten Region.
During the maintenance process, there will be a degradation performance for the NEO Elastic Storage service in the Banten Region.

Past Incidents

28th February 2025

No incidents reported

27th February 2025

NEO Web Hosting Shared Web Hosting - Web 1 Problem

[27/02/2025 - 16:02 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [27/02/2025 - 16:20 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 26th February 2025

    No incidents reported

    25th February 2025

    No incidents reported

    24th February 2025

    No incidents reported

    23rd February 2025

    No incidents reported

    22nd February 2025

    No incidents reported