[17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.
[17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.
16th February 2025
West-Java RegionNEO Lite Services Problem
[16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.
[18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
Past Incidents
14th February 2025
No incidents reported
13th February 2025
No incidents reported
12th February 2025
NEO Face RecognitionNEO Face Recognition Problem
[12/02/2025 - 11:34 WIB] We have problem with our Neo Face Recognition Services. Where Object or Library access are experiencing problems and we are currently checking with the related team.
[12/02/2025 -16:05 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
11th February 2025
NEO Web HostingNEO Web Hosting - Web 11 Problem
[11/02/2025 - 07:00 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 11 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.
[11/02/2025 -09:22 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.