All systems are operational
Maintenance
Maintenance Notification of Neo Web Hosting : Thursday, 21st November 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Kamis, 21 November 2024
Waktu:  22:00 – 04:00 WIB (UTC+7)
Durasi Pemeliharaan : 6 Jam
Durasi Gangguan: 2 jam
Dampak Gangguan: Gangguan akses website, email dan cPanel pada layanan Neo Web Hosting (web host 06).
Detail: Pemeliharaan Perangkat Pada Layanan NEO Web Hosing
Selama proses pemeliharaan berlangsung, website, email dan cPanel pada layanan NEO Web Hosting tidak dapat diakses selama 2 Jam.

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Maintenance will be performed with the following details:
Date: Thursday, 21st November 2024
Time: 10:00 PM – 04:00 AM (UTC+7)
Maintenance Duration: 6 Hours
Duration of Interruption: 2 Hours
Disruption Impact: Disruption of website, email and cPanel access on Neo Web Hosting services (web host 06).
Details: Host Maintenance on Neo Web Hosting.
During the maintenance process, the website, email, and cPanel on the NEO Web Hosting service will be inaccessible for 2 Hours.

Maintenance Notification of Neo Lite West Java Region : Friday, November 22nd, 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 22 November 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail:
Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, Tidak ada gangguan dan downtime pada VM Neo Lite Region West Java.

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Maintenance will be performed with the following details:
Date: Friday, November 22nd 2024
Time: 00:01 AM - 04:00 AM (UTC+7))
Maintenance Duration: 3 Hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No Disruption
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption and downtime on the VM Neo Lite West Java Region.

Maintenance Notification of NEO Virtual Compute Jakarta Region : Friday, 22nd November 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Jumat, 22 November 2024
Waktu:   00:01 WIB – 00:46 WIB (UTC+7)
Durasi Pemeliharaan : 45 Menit
Durasi Gangguan: 15 Detik
Dampak Gangguan: Aktivitas create, delete, start, stop, restart dan rebuild tidak dapat dilakukan.
Detail: Pemeliharaan Komponen Server Layanan Neo Virtual Compute pada Region Jakarta
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart dan rebuild tidak dapat dilakukan pada layanan Neo Virtual Compute pada Region Jakarta..

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Maintenance will be performed with the following details:
Date: Friday, 22nd November 2024
Time: 00:01 AM – 00:46 WIB (UTC+7)
Maintenance Duration: 45 Minutes
Duration of Interruption: 15 Seconds
Disruption Impact: Create, delete, start, stop, restart, and rebuild activities cannot be performed.
Details: Maintenance for Component Host of the Neo Virtual Compute Service in the Jakarta Region.
During the maintenance process, activities such as creating, deleting, starting, stopping, restarting, and rebuilding cannot be performed during disruption for Neo Virtual Compute Service in the Jakarta Region.

Past Incidents

1st November 2024

West-Java Region NEO Lite Service Problem

[01/11/2024 01:00 WIB] There is an issue with some NEO Lite services not being able to Create, Read, Update, and Delete. We are currently investigating.

  • [01/11/2024 - 02:49 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 31st October 2024

    No incidents reported

    30th October 2024

    West-Java Region NEO Lite Services Problem

    [30/10/2024 2:11 WIB] There is an issue with some NEO Lite services not being able to Create, Read, Update, and Delete. We are currently investigating.

  • [30/10/2024 - 05:01 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 29th October 2024

    Upstream Problem Neo Lite WJV

    [29/10/2024 - 18:50 WIB] We have a problem with upstream network. Currently, our engineering team is investigating and troubleshooting

  • [29/10/2024 -19:05 WIB] Currently problem on our Network has been resolved, this issue still monitoring in our side.

    • 28th October 2024

    West-Java-2 Network InterDC Problem

    [28/10/2024 -20:53 WIB] We are currently experiencing intermittent problems with the InterDC connection from NEO Virtual Compute JKT2 to WJV2, and from NEO Virtual BTN1 to WJV 2 is disrupted. Currently our engineer team is still troubleshooting the problem.

  • [28/10/2024 -21:04 WIB] Currently problem on our Network has been resolved, this issue still monitoring in our side.

    • 27th October 2024

    No incidents reported

    26th October 2024

    No incidents reported

    25th October 2024

    No incidents reported