All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

  • Past Incidents

    8th October 2024

    No incidents reported

    7th October 2024

    No incidents reported

    6th October 2024

    No incidents reported

    5th October 2024

    West-Java Region NEO Lite Service Problem

    [05/10/2024 01:15 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

  • [05/10/2024 - 03:33 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 4th October 2024

    No incidents reported

    3rd October 2024

    No incidents reported

    2nd October 2024

    No incidents reported