[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting
[1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
[1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting
Past Incidents
14th September 2024
No incidents reported
13th September 2024
No incidents reported
12th September 2024
International UpstreamInternational Upstream Network Problem
[12/09/2024 - 22:15 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting
[12/09/2024 - 22:25 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
West-Java RegionNEO Lite Service Problem
[12/09/2024 19:30 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.
[13/09/2024 - 00:08 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
11th September 2024
No incidents reported
10th September 2024
Gio Backup PortalGio Backup Portal - baas.biznetgiocloud.com Problem
[10/09/2024 - 05.40 WIB] We are currently experiencing issues with our Gio Backup Portal - baas.biznetgiocloud.com , customer cannot login to the Gio Backup Portal. Currently our technicians are still resolving the issue.
[10/09/2024 - 06:36 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.