Status Page Biznet Gio Nusantara

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 23 April 2025
Waktu: 00:05 - 01:05 WIB
Durasi Pemeliharaan : 1 Jam
Durasi Henti: 1 - 2 menit.
Dampak Gangguan: Downtime Komunikasi Internet selama 1 - 2 menit
Detail: Pemeliharaan Komponen Jaringan Pada Layanan NEO Lite Pro dan NEO Virtual Compute di Region West Java
Selama proses pemeliharaan berlangsung, layanan NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Wednesday, 23 April 2025
Time: 00:05 - 01:05 WIB
Maintenance Duration: 1 Hour
Duration of Interruption: 1 - 2 Minutes
Disruption Impact: Internet communication downtime for 1 - 2 minutes
Details: Maintenance of Network Component on NEO Lite Pro and NEO Virtual Compute Services at Biznet Gio Region West Java
During the maintenance process, NEO Lite Pro and NEO Virtual Compute services in the West Java Region will have internet communication downtime for 1 - 2 minutes.

Past Incidents

12th September 2024

No incidents reported

11th September 2024

No incidents reported

10th September 2024

Gio Backup Portal Gio Backup Portal - baas.biznetgiocloud.com Problem

[10/09/2024 - 05.40 WIB] We are currently experiencing issues with our Gio Backup Portal - baas.biznetgiocloud.com , customer cannot login to the Gio Backup Portal. Currently our technicians are still resolving the issue.

[10/09/2024 - 06:36 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

9th September 2024

No incidents reported

8th September 2024

No incidents reported

7th September 2024

Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

[07/09/2024 - 01:00 WIB] There is an issue with the neo virtual compute on a specific host in the JKT2 region, causing the service to be inaccessible. Our engineering team is currently investigating and resolving the problem

[07/09/2024 - 01:49 WIB] This issue has been solved and the customer can check NVC service operational. Currently, our engineering team still monitoring the problem.

6th September 2024

Network Region - Banten NEO BTN Network Problem

[00:48 AM] We have a problem with one of the network upstreams. The impact of connections using the primary upstream will be degradation, but we are currently optimizing using backup upstream. Currently our engineer team still troubleshoot the problem.

[06/09/2024 - 00:53 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.