All systems are operational

GIO Public

Cloud Portal v2

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Portal Biznet Gio

Operational

Ticketing Channel

Operational

WhatsApp Channel

Operational

Live Chat Channel

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Maintenance

Maintenance Notification NEO Lite West Java Region : Thursday,17th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis,17 Oktober 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam - 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail: Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak terdapat gangguan dan downtime pada VM Neo Lite Region West Java.

=================================

Maintenance will be performed with the following details:
Date: Saturday, 17th October, 2024
Time: 00:01 AM - 04:00 AM (UTC+7)
Maintenance Duration: 3 hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No disruption and downtime
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption no downtime on the VM Neo Lite West Java Region.

Maintenance Notification NEO Lite West Java Region : Friday,18th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat,18 Oktober 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam - 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail: Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak terdapat gangguan dan downtime pada VM Neo Lite Region West Java.

=================================

Maintenance will be performed with the following details:
Date: Saturday, 18th October, 2024
Time: 00:01 AM - 04:00 AM (UTC+7)
Maintenance Duration: 3 hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No disruption and downtime
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption no downtime on the VM Neo Lite West Java Region.

Past Incidents

28th August 2024

No incidents reported

27th August 2024

No incidents reported

26th August 2024

NEO Virtual Compute Region West Java Problem

[26/08/2024 - 02:00WIB] There is a problem in the Neo Virtual Compute region West Java service that causes service operational such create,delete,attach,detach to be constrained.Currently our engineer team is still investigating and recovering the problem.

[26/08/2024 - 01:37 WIB] This issue has been solved and the customer can check NVC service operational. Currently, our engineering team still monitoring the problem.

25th August 2024

No incidents reported

24th August 2024

Banten-1 NEO Virtual Compute region BTN Problem

[24/08/2024 - 11:56WIB] There is a problem in the neo virtual compute region BTN service that causes service volume operational such create,delete,attach,detach to be constrained.Currently our engineer team is still investigating and recovering the problem.

[25/08/2024 - 00:40 WIB] This issue has been solved and the customer can check storage service operational. Currently, our engineering team still monitoring the problem.

23rd August 2024

No incidents reported

22nd August 2024

No incidents reported