All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

  • Maintenance
    Maintenance Notification of GIO Public West Java Region : Thursday, 30 January 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Kamis, 30 Januari 2025
    Waktu: 00:00 WIB - 05:35 WIB (UTC+7)
    Durasi: 05 Jam 35 Menit
    Durasi Gangguan: 01 Jam 30 Menit
    Dampak Gangguan : Kendala koneksi dan CRUD pada Portal GIO Public
    Detail: Pembaharuan Versi Platform pada Layanan GIO Public Region West Java
    Dampak dari aktivitas pemeliharaan : Kendala koneksi dan CRUD pada Portal GIO Public
    Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan GIO Public Region West Java.

    =================================

    The maintenance with details as follow:
    Date: Thursday, 30 January 20255
    Time: 00:00 AM - 05:35 AM (UTC+7)
    Duration: 5 Hours 35 Minutes
    Disruption Duration: 1 Hour 30 Minutes
    Disruption Impact: Problems with connection and CRUD on the GIO Public Portal
    Detail: Platform Version Update on GIO Public Services West Java Region.
    Impact of this maintenance activity: Problems with connection and CRUD on the GIO Public Portal
    During the maintenance process, there was no downtime in the GIO Public West Java Region service.

    Maintenance Notification of GIO Public West Java Region : Friday, 31 January 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Jumat, 31 Januari 2025
    Waktu: 00:00 WIB - 06:00 WIB (UTC+7)
    Durasi: 06 Jam
    Durasi Gangguan: -
    Dampak Gangguan : Tidak ada downtime
    Detail: Pembaharuan Versi Platform pada Layanan GIO Public Region West Java
    Dampak dari aktivitas pemeliharaan : -
    Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan GIO Public Region West Java.

    =================================

    The maintenance with details as follow:
    Date: Friday, 31 January 2025
    Time: 00:00 AM - 06:00 AM (UTC+7)
    Duration: 6 Hour
    Disruption Duration: -
    Disruption Impact: No Downtime
    Detail: Platform Version Update on GIO Public Services West Java Region.
    Impact of this maintenance activity: -
    During the maintenance process, there was no downtime in the GIO Public West Java Region service.

    Past Incidents

    6th August 2024

    No incidents reported

    5th August 2024

    No incidents reported

    4th August 2024

    No incidents reported

    3rd August 2024

    No incidents reported

    2nd August 2024

    No incidents reported

    1st August 2024

    No incidents reported

    31st July 2024

    No incidents reported