All systems are operational

GIO Public

Cloud Portal v2

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Portal Biznet Gio

Operational

Ticketing Channel

Operational

WhatsApp Channel

Operational

Live Chat Channel

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Maintenance

Maintenance Notification of Neo Lite West Java Region : Friday, 18 October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 18 Oktober 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam - 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail: Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak terdapat gangguan dan downtime pada VM Neo Lite Region West Java.

=================================

Maintenance will be performed with the following details:
Date: Friday, 18th October, 2024
Time: 00:01 AM - 04:00 AM (UTC+7)
Maintenance Duration: 3 hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No disruption and downtime
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption no downtime on the VM Neo Lite West Java Region.

Maintenance Notification of Neo Lite West Java Region : Saturday, 26 October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 26 Oktober 2024
Waktu: 00:05 – 01:05 WIB
Durasi Pemeliharaan : 1 Jam
Durasi Gangguan: 5 - 10 Menit
Dampak Gangguan: Ganguan Komunikasi Internet
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, Internet Neo Lite Region West Java akan downtime 5-10 menit

=================================

Maintenance will be performed with the following details:
Date: Saturday, 26 October 2024
Time: 00:05 AM – 01:05 AM (UTC+7)
Maintenance Duration: 1 Hour
Duration of Interruption: 5 - 10 Minutes
Disruption Impact: Link Internet Down
Details: Network Device Maintenance on NEO Lite Service West Java Region
During the maintenance process, Internet Neo Lite West Java Region will have 5-10 minutes of downtime.

Past Incidents

23rd July 2024

No incidents reported

22nd July 2024

No incidents reported

21st July 2024

No incidents reported

20th July 2024

No incidents reported

19th July 2024

No incidents reported

18th July 2024

Local Upstream Network Connection Problem

[18/07/2024 - 12:04 WIB] There is an issue with local exchange in Abhinawa and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the OpenIXP Upstream.

[18/07/2024 - 12:15 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

17th July 2024

Local Upstream Network Connection Problem

[17/07/2024 - 11:23 WIB] There is an issue with local exchange in OpenIXP and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the International Upstream.

[17/07/2024 - 11:44 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.