All systems are operational
Maintenance
Maintenance Notification of Network NEO Lite West Java: Saturday, 22 March 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 22 Maret 2025
Waktu: 00:05 WIB - 02:15 WIB (UTC+7).
Durasi Pemeliharaan : 2 Jam 10 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Saturday, 22 March 2025.
Time: 00:05 AM - 02:15 AM (UTC+7).
Maintenance Duration: 2 Hours 10 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Maintenance of Network Devices on NEO Lite Service Region West Java.
During the maintenance process, NEO Lite service in the West Java Region will experience 1 - 2 minutes of internet communication downtime.

Past Incidents

22nd July 2024

No incidents reported

21st July 2024

No incidents reported

20th July 2024

No incidents reported

19th July 2024

No incidents reported

18th July 2024

Local Upstream Network Connection Problem

[18/07/2024 - 12:04 WIB] There is an issue with local exchange in Abhinawa and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the OpenIXP Upstream.

  • [18/07/2024 - 12:15 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

    • 17th July 2024

    Local Upstream Network Connection Problem

    [17/07/2024 - 11:23 WIB] There is an issue with local exchange in OpenIXP and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the International Upstream.

  • [17/07/2024 - 11:44 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

    • 16th July 2024

    No incidents reported