Some systems are experiencing issues

Stickied Incidents

30th May 2024

International Upstream International Upstream Network Problem

[30/05/2024 - 17:00 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the US cable. Upstream currently working on it. NO ETA at the moment.

Past Incidents

20th July 2024

No incidents reported

19th July 2024

No incidents reported

18th July 2024

Local Upstream Network Connection Problem

[18/07/2024 - 12:04 WIB] There is an issue with local exchange in Abhinawa and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the OpenIXP Upstream.

  • [18/07/2024 - 12:15 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

    • 17th July 2024

    Local Upstream Network Connection Problem

    [17/07/2024 - 11:23 WIB] There is an issue with local exchange in OpenIXP and Telkom network via local Upstream. Currently, our engineering team is investigating and troubleshooting. In addition, we are re-routing the connection to the Local Internet Service Provider via the International Upstream.

  • [17/07/2024 - 11:44 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

    • 16th July 2024

    No incidents reported

    15th July 2024

    No incidents reported

    14th July 2024

    No incidents reported