All systems are operational
Maintenance
Maintenance Notification of Network West Java: Thursday, 13 March 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:Kamis, 13 Maret 2025
Waktu: 00:05 WIB - 02:30 WIB
Durasi Pemeliharaan : 2 Jam 25 Menit
Durasi Henti: 1 - 2 Menit.
Dampak Gangguan: Downtime Komunikasi Internet selama 1 - 2 menit.
Detail: Pemeliharaan Portal Operasional GIO Public 2 Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit. =================================

Maintenance will be performed with the following details:
Date: Thursday, 13th March 2025
Time: 00:05 AM - 02:30 AM (UTC+7).
Maintenance Duration: 2 Hours 25 Minutes.
Duration of Interruption:1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 1 - 2 minutes.
Details: Operational Portal Maintenance on GIO Public Service 2 Region West Java.
During the maintenance process, NEO Lite Pro and NEO Virtual Compute services in the West Java Region will have internet communication downtime for 1 - 2 minutes.

Past Incidents

22nd June 2024

West-Java-1 NEO Elastic Storage West Java Region Problem

[22/06/2024 - 02:09 WIB] We have problem on NEO Elastic Storage West Java Region. The service degraded performance in NEO Elastic Storage and we are currently checking with the related team.

  • [22/06/2024 - 04:50WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 21st June 2024

    West-Java-1 NEO Elastic Storage West Java Region Problem

    [21/06/2024 - 14:26 WIB] We have problem on NEO Elastic Storage West Java Region. The service degraded performance in NEO Elastic Storage and we are currently checking with the related team.

  • [21/06/2024 - 17:01WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 20th June 2024

    Shared Web Hosting - Web 1 Problem

    [20/06/2024 - 03:46 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [20/06/2024 - 05:04WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 19th June 2024

    No incidents reported

    18th June 2024

    No incidents reported

    17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported

    15th June 2024

    No incidents reported