All systems are operational

Past Incidents

22nd June 2024

West-Java-1 NEO Elastic Storage West Java Region Problem

[22/06/2024 - 02:09 WIB] We have problem on NEO Elastic Storage West Java Region. The service degraded performance in NEO Elastic Storage and we are currently checking with the related team.

  • [22/06/2024 - 04:50WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 21st June 2024

    West-Java-1 NEO Elastic Storage West Java Region Problem

    [21/06/2024 - 14:26 WIB] We have problem on NEO Elastic Storage West Java Region. The service degraded performance in NEO Elastic Storage and we are currently checking with the related team.

  • [21/06/2024 - 17:01WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 20th June 2024

    Shared Web Hosting - Web 1 Problem

    [20/06/2024 - 03:46 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [20/06/2024 - 05:04WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 19th June 2024

    No incidents reported

    18th June 2024

    No incidents reported

    17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported

    15th June 2024

    No incidents reported