All systems are operational
Maintenance
Maintenance Notification of Network West Java Region : Saturday, January 11th 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 11 Januari 2025.
Waktu: 00:05 – 01:05 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam.
Durasi Gangguan: 1 - 2 menit.
Dampak Gangguan: Downtime Komunikasi Internet.
Detail: Pemeliharaan Jaringan Pada Layanan Biznet Gio Region West Java.
Selama proses pemeliharaan berlangsung, terdapat gangguan pada komunikasi 1 sampai dengan 2 menit pada portal Biznetgio, layanan NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, dan NEO Wordpress.

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Maintenance will be performed with the following details:
Date: Saturday, 11 January 2025.
Time: 00:05 AM – 01:05 AM (UTC+7).
Maintenance Duration: 1 Hour.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Downtime of Internet Communication.
Details: Maintenance Network for Biznet Gio Service in West Java.
During the maintenance process, there was a 1 to 2 minutes communication interruption on the Biznetgio portal, NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, and NEO Wordpress services.

Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

21st June 2024

No incidents reported

20th June 2024

Shared Web Hosting - Web 1 Problem

[20/06/2024 - 03:46 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [20/06/2024 - 05:04WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 19th June 2024

    No incidents reported

    18th June 2024

    No incidents reported

    17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported

    15th June 2024

    No incidents reported