All systems are operational

GIO Public

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Operational

Operational

Operational

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

AI/ML

NEO Face Recognition

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Maintenance

Maintenance Notification of Neo Object Storage : Wednesday, 9 April 2025 in 13 days

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025
Waktu: 00:00 WIB - 03:00 WIB (UTC+7).
Durasi Pemeliharaan : 3 Jam.
Durasi Henti: Tidak Terdapat Downtime.
Detail: Pembaharuan Versi Komponen Layanan NEO Object Storage pada Region WJV & JKT.
Selama proses pemeliharaan berlangsung layanan NEO Object Storage tidak terdapat downtime.

=================================

Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025.
Time: 00:00 AM - 03:00 AM (UTC+7).
Maintenance Duration: 3 Hours.
Duration of Interruption: No Downtime.
Details: Upgrade of NEO Object Storage Service Component Version in WJV & JKT Region.
During the maintenance process, NEO Object Storage service will not experience any downtime.

Past Incidents

29th April 2024

No incidents reported

28th April 2024

No incidents reported

27th April 2024

No incidents reported

26th April 2024

No incidents reported

25th April 2024

Transaction Payment System Payment System Problem
a year ago

[25/04/2024 - 07.00 WIB] We have a problem with our Payment System. Currently our engineer still troubleshoot the issue

[25/04/2024 12:05 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

a year ago

24th April 2024

NEO Web Hosting NEO Web Hosting - Web 5 Problem
a year ago

[24/04/2024 - 09:57 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts - web 5. Where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

[24/04/2024 - 11:11 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

a year ago

23rd April 2024

No incidents reported