All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

26th April 2024

No incidents reported

25th April 2024

Transaction Payment System Payment System Problem

[25/04/2024 - 07.00 WIB] We have a problem with our Payment System. Currently our engineer still troubleshoot the issue

  • [25/04/2024 12:05 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 24th April 2024

    NEO Web Hosting NEO Web Hosting - Web 5 Problem

    [24/04/2024 - 09:57 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts - web 5. Where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [24/04/2024 - 11:11 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 23rd April 2024

    No incidents reported

    22nd April 2024

    No incidents reported

    21st April 2024

    WhatsApp Channel WhatsApp Channel Problem

    [21/04/2024 - 06:07WIB] There is an issue with WhatsApp Channel Problem. Our principal team is still fixing this issue. At this time, please open a ticket via email to support@biznetgio.com or via Live Chat if there are needs related to our services.

  • [06/05/2024 - 13:20 WIB] This issue has been solved. Currently, our team team still monitoring the problem

    • 20th April 2024

    No incidents reported