All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

28th March 2024

No incidents reported

27th March 2024

NEO Web Hosting host Web8,Web9 and Web11

[27/03/2024 - 15:35 WIB] We are currently experiencing problems with several of the NEO Web Hosting hosts (web8,web9,and web11), where cannot receive emails from outside and we are currently checking with the relevant team.

  • [27/03/2024 - 18:22 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 26th March 2024

    West-Java Region NEO Lite Service Problem.

    [26/03/2024 07:30 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [26/03/2024 - 09:30 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 25th March 2024

    No incidents reported

    24th March 2024

    Portal Biznet Gio BiznetGio Portal Problem

    [24/03/2024 - 19.05 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [25/03/2024 - 17:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 23rd March 2024

    No incidents reported

    22nd March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ Problem

    [22/03/2024 - 10:00 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts, where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [22/03/2024 - 17:19 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 21st March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ problem

    [21/03/2024 - 12:48WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 14:29 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • NEO Web Hosting NEO Web Hosting Host Problem

    [21/03/2024 - 20:50WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 23:40 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.