All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

12th February 2024

No incidents reported

11th February 2024

No incidents reported

10th February 2024

No incidents reported

9th February 2024

No incidents reported

8th February 2024

No incidents reported

7th February 2024

Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

[07/02/2024 - 22:44 WIB] There is a problem network intermitten with some hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [08/02/2024 - 00:01 WIB] This issue has been solved.

  • [07/02/2024 - 22:56 WIB] We found the customer did Abuse Flooding and the service of the suspected customer has been suspended. Currently, our engineering team still monitoring the problem.

    • 6th February 2024

    NEO Web Hosting NEO Web Hosting web-12 host problem

    [06/02/2024 - 10:00 WIB] we are having issues with web host-12 Web Hosting NEO, where access website will be having issues and we are currently checking with the relevant team

  • [07/02/2024 - 00:15 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.