All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

8th February 2024

No incidents reported

7th February 2024

Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

[07/02/2024 - 22:44 WIB] There is a problem network intermitten with some hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [08/02/2024 - 00:01 WIB] This issue has been solved.

  • [07/02/2024 - 22:56 WIB] We found the customer did Abuse Flooding and the service of the suspected customer has been suspended. Currently, our engineering team still monitoring the problem.

    • 6th February 2024

    NEO Web Hosting NEO Web Hosting web-12 host problem

    [06/02/2024 - 10:00 WIB] we are having issues with web host-12 Web Hosting NEO, where access website will be having issues and we are currently checking with the relevant team

  • [07/02/2024 - 00:15 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 5th February 2024

    No incidents reported

    4th February 2024

    No incidents reported

    3rd February 2024

    No incidents reported

    2nd February 2024

    No incidents reported