Some systems are experiencing issues

Stickied Incidents

30th May 2024

International Upstream International Upstream Network Problem

[30/05/2024 - 17:00 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the US cable. Upstream currently working on it. NO ETA at the moment.

Past Incidents

29th January 2024

No incidents reported

28th January 2024

No incidents reported

27th January 2024

No incidents reported

26th January 2024

No incidents reported

25th January 2024

No incidents reported

24th January 2024

NEO Web Hosting NEO Web Hosting web-8 host problem

[24/01/2024 - 07:30 WIB] we are having issues with web host-11 Web Hosting NEO, where mail delivery, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [24/01/2024 - 08:25 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 23rd January 2024

    No incidents reported