All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

25th January 2024

No incidents reported

24th January 2024

NEO Web Hosting NEO Web Hosting web-8 host problem

[24/01/2024 - 07:30 WIB] we are having issues with web host-11 Web Hosting NEO, where mail delivery, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [24/01/2024 - 08:25 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 23rd January 2024

    No incidents reported

    22nd January 2024

    No incidents reported

    21st January 2024

    No incidents reported

    20th January 2024

    Jakarta-1 NEO Object Storage Problem

    [20/01/2024 - 15:22 WIB] We have a problem with our Neo Object Storage Service JKT Region. Our Engineer's team still troubleshooting the issue.

  • [20/01/2024 - 15:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 19th January 2024

    No incidents reported