All systems are operational

Past Incidents

9th January 2024

Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

[09/01/2024 - 10:08 WIB] There is a problem network intermitten with some hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [09/01/2024 - 10:20 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

  • 8th January 2024

    Ticketing Channel Biznetgio Ticketing Problem

    [08/01/2024 16:55 WIB] There are problems with Ticketing Biznetgio and Whatsapp channel, Currently, this problem is being investigated by the principal

  • [08/01/2024 19:00 WIB] The issue now has been fixed, and ticketing and ticketing is now operational again

  • 7th January 2024

    No incidents reported

    6th January 2024

    No incidents reported

    5th January 2024

    West-Java Region NEO Lite Services Problem

    [05/01/2024 20:40 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [05/01/2024 21:00 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.

  • 4th January 2024

    No incidents reported

    3rd January 2024

    No incidents reported

    2nd January 2024

    NEO Web Hosting NEO Web Hosting Problem

    [02/01/2024 - 17:07 WIB] We are currently experiencing problems with the NEO Web Hosting service, where email delivery will experience problems when sending emails from Microsoft Outlook & 365 to Email with domains that use Nameserver n1.neohosting.id, ns2.neohosting.id and we are currently checking with the relevant team.

  • [3/01/2024 - 18:50 WIB] The NEO Web Hosting DNS its already solved and Currently, our engineering team still monitoring the problem.