All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

4th November 2023

No incidents reported

3rd November 2023

No incidents reported

2nd November 2023

No incidents reported

1st November 2023

Network Region - Jakarta NEO JKT-2 Network Problem

[01/11/2023 - 11:04 WIB] There is a problem with Network access at NEO Cloud - JKT Region. Our Engineer Team still fixing the problem.

  • [01/11/2023 - 13:33WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 31st October 2023

    No incidents reported

    30th October 2023

    No incidents reported

    29th October 2023

    WhatsApp Channel WhatsApp Channel Problem

    [29/10/2023 - 06:25WIB] There is an issue with WhatsApp Channel Problem . Our principal team is still fixing this issue.

  • [30/10/2023 - 09:30WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.