[12/02/2025 - 11:34 WIB] We have problem with our Neo Face Recognition Services. Where Object or Library access are experiencing problems and we are currently checking with the related team.
Past Incidents
23rd October 2023
No incidents reported
22nd October 2023
No incidents reported
21st October 2023
No incidents reported
20th October 2023
West-Java-2Neo WJV-2 Hosts Problem
[20/10/2023 - 17:15WIB] There is an issue with one of the NEO Virtual Compute hosts in the WJV2 region . Our Engineer team is still fixing this issue.
[20/10/2023 - 17:46WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
Network Region - West JavaWJV Network Problem
[20/10/2023 - 00:34 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region, Neo Metal WJV and Neo Metal PX WJV Region. Our Engineer Team still fixing the problem
[20/10/2023 - 01:45WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
19th October 2023
No incidents reported
18th October 2023
NEO WJV-2 Network Problem
[18/10/2023 - 05:15 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region. Our Engineer Team still fixing the problem
[18/10/2023 - 08:30 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
17th October 2023
No incidents reported
16th October 2023
West-Java-1NEO Elastic Storage WJV-2 Problem
[16/10/2023 - 9:20 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.
[16/10/2023 - 11.40 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.