All systems are operational

Past Incidents

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

West-Java-2 Neo WJV-2 Hosts Problem

[20/10/2023 - 17:15WIB] There is an issue with one of the NEO Virtual Compute hosts in the WJV2 region . Our Engineer team is still fixing this issue.

  • [20/10/2023 - 17:46WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • Network Region - West Java WJV Network Problem

    [20/10/2023 - 00:34 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region, Neo Metal WJV and Neo Metal PX WJV Region. Our Engineer Team still fixing the problem

  • [20/10/2023 - 01:45WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 19th October 2023

    No incidents reported

    18th October 2023

    NEO WJV-2 Network Problem

    [18/10/2023 - 05:15 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region. Our Engineer Team still fixing the problem

  • [18/10/2023 - 08:30 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 17th October 2023

    No incidents reported

    16th October 2023

    West-Java-1 NEO Elastic Storage WJV-2 Problem

    [16/10/2023 - 9:20 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.

  • [16/10/2023 - 11.40 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.