All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

West-Java-2 Neo WJV-2 Hosts Problem

[20/10/2023 - 17:15WIB] There is an issue with one of the NEO Virtual Compute hosts in the WJV2 region . Our Engineer team is still fixing this issue.

  • [20/10/2023 - 17:46WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • Network Region - West Java WJV Network Problem

    [20/10/2023 - 00:34 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region, Neo Metal WJV and Neo Metal PX WJV Region. Our Engineer Team still fixing the problem

  • [20/10/2023 - 01:45WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 19th October 2023

    No incidents reported

    18th October 2023

    NEO WJV-2 Network Problem

    [18/10/2023 - 05:15 WIB] There is a problem with Network access at NEO Virtual Compute WJV Region. Our Engineer Team still fixing the problem

  • [18/10/2023 - 08:30 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 17th October 2023

    No incidents reported

    16th October 2023

    West-Java-1 NEO Elastic Storage WJV-2 Problem

    [16/10/2023 - 9:20 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.

  • [16/10/2023 - 11.40 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.