All systems are operational

Past Incidents

24th September 2023

No incidents reported

23rd September 2023

West-Java-1 NEO Elastic Storage WJV-2 Problem

[23/09/2023 - 11:40 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.

  • [29/09/2023 - 12.10 WIB] We are facing an issue in the ISCSI Gateway. Currently, our engineer team has been able to handle it and we are monitoring it.

  • 22nd September 2023

    No incidents reported

    21st September 2023

    NEO Web Hosting NEO Web Hosting web-8 host & web-9 host problem

    [21/09/2023 - 07:30 WIB] we are having issues with web host-9 and web host-8 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [21/09/2023 - 13.00 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 20th September 2023

    No incidents reported

    19th September 2023

    Portal Biznet Gio BiznetGio Portal Problem

    [19/09/2023 - 19.00 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [19/09/2023 - 19.36 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 18th September 2023

    No incidents reported