All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

29th July 2023

No incidents reported

28th July 2023

NEO Web Hosting NEO Web Hosting | web8-cpn.biz.net.id Problem

[28/07/2023 - 07:30 WIB] We are having issues with web host 8 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.

  • [28/07/2023 10:45 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 27th July 2023

    No incidents reported

    26th July 2023

    Dedicated Hosting Neo Virtual Compute and Neo Dedicated Hosting Region WJV2

    [26/07/2023 10:35 WIB] There is a problem with the NEO Dedicated Hosting and Neo Virtual Compute service West Java 2 can't access incoming and outgoing traffic, please do not take action on any NEO Dedicated Hosting and Neo Virtual Compute services while we are investigating.

  • [26/07/2023 13:43 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 25th July 2023

    No incidents reported

    24th July 2023

    No incidents reported

    23rd July 2023

    No incidents reported