All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

23rd July 2023

No incidents reported

22nd July 2023

No incidents reported

21st July 2023

NEO Lite Services Problem

[21/07/2023 19:35 WIB] There is a problem with the NEO Lite service and can't able to do order or access some menu, please do not take action on any NEO Lite services while we are investigating.

  • [21/07/2023 23:07 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.

    • 20th July 2023

    NEO Web Hosting NEO Web Hosting | web4-cpn.biz.net.id Problem

    [20/07/2023 - 07:00 WIB] We are having issues with web host 4 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.

  • [20/07/2023 - 11:15WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 19th July 2023

    No incidents reported

    18th July 2023

    No incidents reported

    17th July 2023

    No incidents reported