[17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.
[17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.
16th February 2025
West-Java RegionNEO Lite Services Problem
[16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.
[18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
Past Incidents
11th July 2023
No incidents reported
10th July 2023
NEO Web HostingNEO Web Hosting problem
[10/07/2023 - 09:00 WIB] we are having issues with NEO Web Hosting, where receive email will be having issues and we are currently checking with the relevant team
[10/07/2023 - 13:55 WIB] This issue has been solved. Currently, our engineer team still monitoring the problem.