All systems are operational

GIO Public

Cloud Portal v2

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Portal Biznet Gio

Operational

Ticketing Channel

Operational

WhatsApp Channel

Operational

Live Chat Channel

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

AI/ML

NEO Face Recognition

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Past Incidents

15th May 2023

No incidents reported

14th May 2023

No incidents reported

13th May 2023

No incidents reported

12th May 2023

No incidents reported

11th May 2023

West-Java-1 NEO Object Storage Problem

[11/05/2023 - 15:52 WIB] We have problem with our Neo Object Storage Service. Our Engineer's team still troubleshoot the issue.

[11/05/2023 - 16:10 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

10th May 2023

Banten-1 NEO Cloud region BTN Host Problem

[23:00 WIB] There is a problem with API service and can not carry out operations(Order,Reboot,Delete) intance in Banten-1 Region. Currently our engineer team still investigating and recovering the problem.

[01:10 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.

9th May 2023

West-Java Region NEO Lite Problem

[14:40 WIB] - We have a problem with The NEO Lite service, currently being checked with the Related Team.

[17:27 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.