All systems are operational
Maintenance
Maintenance Notification of NEO Lite Pro and NEO Virtual Compute West Java Region : Friday, 28 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 28 Februari 2025.
Waktu: 00:05 WIB - 02:10 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam 15 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Pro dan NEO Virtual Compute Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1-2 menit.

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Maintenance will be performed with the following details:
Date: Friday, 28th February 2025.
Time: 00:05 AM - 02:10 AM (UTC+7).
Maintenance Duration: 1 Hours 15 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Network Device Maintenance on NEO Lite Pro and NEO Virtual Compute Services in the West Java Region.
During the maintenance process NEO Lite Pro, and NEO Virtual Compute services in the West Java Region will have internet communication downtime for 1-2 minutes.

Past Incidents

18th April 2023

No incidents reported

17th April 2023

No incidents reported

16th April 2023

No incidents reported

15th April 2023

No incidents reported

14th April 2023

No incidents reported

13th April 2023

NEO Cloud WJV-2 Problem

[10:52 WIB] - We have a problem with our NEO Virtual Compute WJV-2. Customer cannot Order, delete NEO Virtual Compute WJV-2 Service. in Currently our engineers team still troubleshoot the problem. [11:55 WIB] Problem has been solved. Currently the NEO Virtual Compute service has returned to normal and is being monitored by our engineering team.

12th April 2023

No incidents reported