All systems are operational
Maintenance
Maintenance Notification of NEO Lite Pro and NEO Virtual Compute West Java Region : Friday, 28 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 28 Februari 2025.
Waktu: 00:05 WIB - 02:10 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam 15 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Pro dan NEO Virtual Compute Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1-2 menit.

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Maintenance will be performed with the following details:
Date: Friday, 28th February 2025.
Time: 00:05 AM - 02:10 AM (UTC+7).
Maintenance Duration: 1 Hours 15 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Network Device Maintenance on NEO Lite Pro and NEO Virtual Compute Services in the West Java Region.
During the maintenance process NEO Lite Pro, and NEO Virtual Compute services in the West Java Region will have internet communication downtime for 1-2 minutes.

Past Incidents

13th February 2023

Jakarta-1 NEO Object Storage Problem

[13/02/2023 - 10:09 WIB] We found an alert for service in the S3 region Jakarta indicating that it was unstable, currently being checked by the Engineering Team.

  • [13/02/2023 - 10:27 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 12th February 2023

    No incidents reported

    11th February 2023

    No incidents reported

    10th February 2023

    NEO Web Hosting Neo Web Hosting Problem

    [10/02/2023 - 08:00 WIB] There is a problem with SMTP at NEO Web Hosting. Our engineer team still working on it.

    [10/02/2023 - 10:00 WIB] Currently it is still being investigated further by our Technical Team.

    [10/02/2023 - 13:30 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    9th February 2023

    No incidents reported

    8th February 2023

    No incidents reported

    7th February 2023

    No incidents reported