Some systems are experiencing issues

Past Incidents

23rd January 2023

No incidents reported

22nd January 2023

No incidents reported

21st January 2023

No incidents reported

20th January 2023

No incidents reported

19th January 2023

No incidents reported

18th January 2023

No incidents reported

17th January 2023

Neo Cloud WJV 1 Problem

[17/01/2023 - 17:30 WIB] There is a problem at Neo Cloud storage component WJV 1 region. Our engineer team still working on it.
[17/01/2023 - 10:01 WIB] Currently it is still being investigated further by our Technical Team and parallels are being followed up to the Principal Team.
[17/01/2023 - 11:27 WIB] This issue has been solved. Currently our engineer team still investigating and monitoring the problem.

  • Currently the issue has been solved

    • Portal Biznet Gio BiznetGio Portal Problem

    [17/01/2023 - 17.00 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • Currently the issue has been solved

    • Network Region - Banten Network Access Problem Banten Region

    [17/10/2022 - 04.07 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [17/10/2022 - 06:00 WIB] Currently the issue has been solved

  • [17/10/2022 - 05:24 WIB] Previously the problem occurred on the Switch gateway and now the network link is up.Furthermore, we will carry out monitoring for some time to come