All systems are operational

Past Incidents

10th December 2022

No incidents reported

9th December 2022

No incidents reported

8th December 2022

No incidents reported

7th December 2022

No incidents reported

6th December 2022

No incidents reported

5th December 2022

NEO CLOUD Jakarta Region Maintenance

[05/12/2022 - 21:35 WIB] Currently, there is network maintenance in the Jakarta region, and our engineering team needs more time to do this maintenance.

  • [06/12/2022 - 00:58 WIB] NEO Cloud region Jakarta-2 maintenance process has been canceled today because there is a problems with the network gateway device and we will continue maintenance next year to maintain the SLA.

  • West-Java-1 NEO Elastic Storage WJV-2 Problem

    [05/12/2022 - 12:26 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.
    [05/12/2022 - 13:08 WIB] This issue has been solved. Currently our engineer team still monitoring the problem.

    NEO CLOUD WJV 2 Problem

    [05/12/2022 - 07:38 WIB] There is a problem at NEO CLOUD storage component WJV 2 region. Our engineer team still working on it.
    [05/12/2022 - 10:01 WIB] Currently it is still being investigated further by our Technical Team and parallels are being followed up to the Principal Team.
    [05/12/2022 - 11:27 WIB] This issue has been solved. Currently our engineer team still investigating and monitoring the problem.

    4th December 2022

    No incidents reported