All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    3rd November 2022

    No incidents reported

    2nd November 2022

    No incidents reported

    1st November 2022

    No incidents reported

    31st October 2022

    No incidents reported

    30th October 2022

    No incidents reported

    29th October 2022

    West-Java-2 NEO West Java-2 Host Problem

    [29/10/2022 - 22:00 WIB] There is a problem with one of the hosts in Region West Java 2. Currently our engineer team still investigating and recovering the problem

  • [29/10/2022 - 23:38WIB] There is a problem with one of the hosts in Region West Java 2 after maintenance. Now has been fixed.

  • [29/10/2022 - 22:36 WIB] There is a problem with one of the hosts in Region West Java 2 after maintenance. Now is currently monitoring.

    • 28th October 2022

    No incidents reported