All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

17th October 2022

No incidents reported

16th October 2022

No incidents reported

15th October 2022

No incidents reported

14th October 2022

Banten-1 Network Access Problem Banten Region

[14/10/2022 - 18.00 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [14/10/2022 - 19:30 WIB] The problem in Network the Banten Region has now been fixed.

  • [14/10/2022 - 19:00 WIB] The problem in Network the Banten Region has now been fixed by the relevant team and is currently monitoring.

    • 13th October 2022

    No incidents reported

    12th October 2022

    No incidents reported

    11th October 2022

    KB Biznet Gio Problem

    [11/10/2022 - 21:19 WIB] There is a problem with Knowledge Base Biznet Gio Currently our engineer team still investigating and recovering the problem

  • [11/10/2022 - 20:03 WIB] The problem in Knowledge Base Biznet Gio has now been fixed by the relevant team and is currently monitoring.

  • [10/10/2022 - 19:38 WIB] The problem in Knowledge Base Biznet Gio is Down and currently are investigating by the relevant team and is currently monitoring.

    • 10th October 2022

    Jakarta-2 NEO Jakarta 2 Host Problem

    [10/10/2022 - 21:19 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [11/10/2022 - 01:28 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [11/10/2022 - 01:04 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [10/10/2022 - 21:52 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

    • Jakarta-2 NEO Jakarta 2 Host Problem

    [10/10/2022 - 01:03 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [10/10/2022 - 01:30 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [10/10/2022 - 01:27 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

    • 9th October 2022

    Jakarta-2 NEO Jakarta 2 Host Problem

    [09/10/2022 - 10:44 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [09/10/2022 - 17:25 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [09/10/2022 - 12:34 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [09/10/2022 - 11:27 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.