All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

    • Maintenance
    Maintenance Notification of GIO Public West Java Region : Thursday, 30 January 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Kamis, 30 Januari 2025
    Waktu: 00:00 WIB - 05:35 WIB (UTC+7)
    Durasi: 05 Jam 35 Menit
    Durasi Gangguan: 01 Jam 30 Menit
    Dampak Gangguan : Kendala koneksi dan CRUD pada Portal GIO Public
    Detail: Pembaharuan Versi Platform pada Layanan GIO Public Region West Java
    Dampak dari aktivitas pemeliharaan : Kendala koneksi dan CRUD pada Portal GIO Public
    Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan GIO Public Region West Java.

    =================================

    The maintenance with details as follow:
    Date: Thursday, 30 January 20255
    Time: 00:00 AM - 05:35 AM (UTC+7)
    Duration: 5 Hours 35 Minutes
    Disruption Duration: 1 Hour 30 Minutes
    Disruption Impact: Problems with connection and CRUD on the GIO Public Portal
    Detail: Platform Version Update on GIO Public Services West Java Region.
    Impact of this maintenance activity: Problems with connection and CRUD on the GIO Public Portal
    During the maintenance process, there was no downtime in the GIO Public West Java Region service.

    Maintenance Notification of GIO Public West Java Region : Friday, 31 January 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Jumat, 31 Januari 2025
    Waktu: 00:00 WIB - 06:00 WIB (UTC+7)
    Durasi: 06 Jam
    Durasi Gangguan: -
    Dampak Gangguan : Tidak ada downtime
    Detail: Pembaharuan Versi Platform pada Layanan GIO Public Region West Java
    Dampak dari aktivitas pemeliharaan : -
    Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan GIO Public Region West Java.

    =================================

    The maintenance with details as follow:
    Date: Friday, 31 January 2025
    Time: 00:00 AM - 06:00 AM (UTC+7)
    Duration: 6 Hour
    Disruption Duration: -
    Disruption Impact: No Downtime
    Detail: Platform Version Update on GIO Public Services West Java Region.
    Impact of this maintenance activity: -
    During the maintenance process, there was no downtime in the GIO Public West Java Region service.

    Past Incidents

    29th September 2022

    No incidents reported

    28th September 2022

    No incidents reported

    27th September 2022

    No incidents reported

    26th September 2022

    No incidents reported

    25th September 2022

    No incidents reported

    24th September 2022

    No incidents reported

    23rd September 2022

    Banten-1 Network Access Problem Banten Region

    [23/09/2022 - 16.52 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [23/09/2022 - 20:15 WIB] The problem has been fixed by our team

  • [23/09/2022 - 17:40 WIB] The problem has been fixed and monitoring by our team.