All systems are operational
Maintenance
Maintenance GIO Public WJV Region : Friday, 10th May 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal : Jumat, 10 Mei 2024 - Sabtu, 11 Mei 2024
Waktu : 21:00 WIB, Jumat, 10 Mei 2024 - 03:00 WIB, Sabtu, 11 Mei 2024
Durasi : 6 Jam
Durasi Henti: Tidak ada
Detail : Pemeliharaan Perangkat Storage pada Layanan GIO Public Region WJV
Dampak : Selama proses pemeliharaan berlangsung layanan GIO Public akan terdapat degradasi performa storage dalam waktu singkat pada rentang waktu pemeliharaan tersebut.

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The maintenance will be performed with details as follow:
Date : Friday, 10th May 2024 - Saturdays, 11th May 2024
Time : 09:00 PM (UTC+7), Friday, 10th May 2024 - 03:00 AM (UTC+7), Saturdays, 11th May 2024
Duration : 6 Hour
Downtime : No Downtime
Details : Maintenance of Storage Devices at the GIO Public Region WJV Service
Impact : During the maintenance process, GIO Public will have storage performance degradation in a short time during the maintenance period.

Past Incidents

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

NEO West Java 2 Host Problem

[16:33 +07] There is a problem with one of the hosts in Region West Java 2. Currently our engineer team still investigating and recovering the problem. VM at the host still can be accessed.

  • [05/08/2022 - 22:25 WIB] The problem has been fixed by our team

  • [05/08/2022 - 20:49 WIB] There is a problem with one of the hosts in Region West Java 2. Currently our engineer team still investigating and recovering the problem. VM at the host still can be accessed.

  • [05/08/2022 - 17:13 WIB] The problem has been fixed by our team

    • 4th August 2022

    No incidents reported

    3rd August 2022

    No incidents reported

    2nd August 2022

    No incidents reported

    1st August 2022

    International Upstream International Network Upstream Problem

    [01/08/2022 - 11:09 WIB] We have a problem with our international upstream network. For now our principal team still investigating and troubleshoot the problem. We will failover to our backup upstream.

  • [01/08/2022 - 11:43 WIB] Currently we have failover to another upstream and we are currently monitoring

    • NEO Web Hosting NEO Web Hosting web-9 host problem

    [01/08/2022 - 09:00 WIB] we are having issues with web host-9 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [01/08/2022 - 16:36 WIB] The problem has been fixed by our team and we are currently monitoring

    • 30th July 2022

    Gio Backup Portal [30/07/2022 - 10:02 WIB] Portal baas.biznetgiocloud.com access problem.

    [30/07/2022 - 10:02 AM] There is a problem with our portal baas.biznetgiocloud.com website can't be access. Currently principal team still investigating and recovering the problem.

  • [30/07/2022 - 11:50 WIB] The Portal baas.biznetgiocloud.com problem has been fixed.