All systems are operational

Past Incidents

29th July 2022

No incidents reported

28th July 2022

No incidents reported

27th July 2022

Jakarta-2 Network Access Problem on JKT-2 Region Service

[13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed

  • Jakarta-1 Network Access Problem on JKT Region Service

    [13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed

  • 26th July 2022

    No incidents reported

    25th July 2022

    No incidents reported

    24th July 2022

    West-Java-1 Network Access Problem on WJV Region Service

    [12:30 WIB] There is a problem with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [24/07-2022 - 00.00 WIB] The network problem has been fixed

  • [24/07-2022 - 17.00 WIB] Currently our team has been able to handle it and we are monitoring it

  • 23rd July 2022

    Jakarta-2 Network Access Problems on NEO Cloud JKT 2 Service

    [21:30 +07] There is a problem with one of the Network in our services. Currently our engineer team still investigating and recovering the problem.

  • [25/07/2022 15:00 WIB] The host problem has been fixed

  • [25/07-2022 - 10.02 WIB] now our team is able to handle the problem and for now, we will monitor it first

  • [25/07/2022 - 08:26 WIB] There is a problem with the network at one of our hosts in the Jakarta 2 Region, which is related to yesterday's problem. Currently, the problem is being fixed with our team.

  • [23/07-2022 - 23.00 WIB] Currently our team has been able to handle it and we are monitoring it