Some systems are experiencing issues

Past Incidents

3rd December 2021

No incidents reported

2nd December 2021

Local Upstream Local Exchange (OIXP) Drop Traffic Issue

[15:52] We have a problem with our upstream network. We're still investigating the issue.

  • [16:40] The connection being stable, we still monitoring the issue

    • NEO Domain NEO Domain Problem

    [13:30] We inform you that currently there is a problem with the Registry PANDI (Pengelola Nama Domain Internet Indonesia) which causes problems in domain operations, such as adding an active period, registering a new domain, and changing domain nameservers.

  • [23:40] We inform you that problems with Domain operations, such as domain registration, Changing Nameservers, and Adding records are back to normal.

    • Jakarta-2 NEO Jakarta 2 Problem

    [12:40] We have problem with one of host compute which causes uptime reset Currently our engineer team still investigating the problem.

  • [13:16] Our engineer team still investigating the problem and escalation to principal.

    • 1st December 2021

    No incidents reported

    30th November 2021

    No incidents reported

    29th November 2021

    No incidents reported

    28th November 2021

    No incidents reported

    27th November 2021

    No incidents reported