All systems are operational

Past Incidents

26th August 2021

Jakarta-1 NEO Jakarta 1 Problem

[04:03 WIB] We have a problem with one of our host, Currently our engineers team still troubleshoot the problem.

[06:05 WIB] the host has been recovered.

[06:05 WIB] The issue has been resolved.

25th August 2021

Horizon NEO Cloud NEO Horizon Problem

[01:30 WIB] - We have a problem with our Horizon Portal, Currently our engineers team still troubleshoot the problem

[03:05 WIB] Neo Portal has been recovered.

[03:05 WIB] The issue has been resolved.

Portal Biznet Gio NEO Portal Problem

[01:30 WIB] - We have a problem with our Neo Portal, Currently our engineers team still troubleshoot the problem

[03:05 WIB] Neo Portal has been recovered.

[03:05 WIB] The issue has been resolved.

24th August 2021

No incidents reported

23rd August 2021

Cloud Portal v2 Gio Cloud Problem

**[13.00 WIB] ** We're facing issue while upgrade specification on Gio Cloud v2 services via Cloud portal v2 . Currently our engineer team still investigating the problem.

  • **[15.21 WIB] ** The issue has been resolved.

  • 22nd August 2021

    No incidents reported

    21st August 2021

    No incidents reported

    20th August 2021

    No incidents reported

    19th August 2021

    No incidents reported