All systems are operational
Maintenance
[Urgent] Maintenance Notification of NEO Lite West Java Region : Tuesday, 04 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 04 Februari 2025.
Waktu: 00:05 – 01:05 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam.
Durasi Gangguan: 1 - 2 Menit.
Dampak Gangguan: Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Komponen Network pada Layanan NEO Lite Region West Java .
Selama proses pemeliharaan berlangsung, terdapat downtime komunikasi internet selama 1-2 menit pada layanan Neo Lite Region West Java.

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Maintenance will be performed with the following details:
Date:  Tuesday, 04 February 2025.
Time: 00:05 AM – 01:05 AM (UTC+7).
Maintenance Duration: 1 Hour.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Maintenance of Network Components in NEO Lite Service West Java Region.
During the maintenance process, there was internet communication downtime of 1-2 minutes on the Neo Lite West Java Region service.

Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

14th June 2021

No incidents reported

13th June 2021

GIO Multi-Region Network InterDC Problem

We are currently experiencing intermittent problems with the InterDC connection between Technovillage and Midplaza DC. Currently our engineer team is still troubleshooting the problem.

  • [03:25 +07] The issue has been resolved

  • [03:25 +07] Currently problem on our Network has been resolved, this issue still monitoring in our side.

  • 12th June 2021

    No incidents reported

    11th June 2021

    No incidents reported

    10th June 2021

    No incidents reported

    9th June 2021

    No incidents reported

    8th June 2021

    No incidents reported